Gas Prices Could Soon Dip Below $2 in Charlotte As Oil Prices Plummet

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Traveling this spring just got a whole lot cheaper with gas prices now hitting a 3-year lows around the Charlotte region.

According to a press release from the AAA, South Carolina just one of America’s top 10 largest weekly price decreases at -7 cents, and North Carolina wasn’t far behind, with a weekly price average decreased of -6 cents.

“Gas prices are falling in the Carolinas and around the nation thanks to an oversupply of oil and growing fears about the impact of the coronavirus on the economy,” said Tiffany Wright, AAA spokesperson. Coronavirus concerns have resulted in a drop in global demand that’s actually benefiting motorists at the pump.”

The price-tracking app ‘GasBuddy’ just released this week’s average gas prices for the US, hitting $2.36/gal for the first time in over 3 years.

“As the spread of the coronavirus induces panic on markets, oil prices have been walloped and motorists should avoid filling up as the plummet in oil prices starts showing up at their local gas station in the days ahead,” said Patrick DeHaan, head of petroleum analysis for GasBuddy. “Nearly every village, town and city in every state will see gas prices dropping- the pace may vary, of course- but over the next week gas prices will move lower solidly, barring any dramatic improvement in the spread of the virus. The drop in oil is little comfort to those who’ve been watching the stock market fall, but gas stations have plenty of room to drop prices, in some cases nearly 25-35 cent drops over the next few weeks will happen. My advice for motorists is delay buying gasoline and expect noticeable drops for the time being as the world obsesses over the spread of COVID-19.”

If you want to save even more at the pump, GasBuddy also recommends buying gas on Mondays and Thursdays.

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The company does note that the best day changes year-to-year and state-to-state, but if you were to switch from shopping on Thursdays to Mondays, you could end up saving an average of $325 every year.

According to GasBuddy, the cheapest gas price in Charlotte is now $2.06 for Regular at the QuikTrip (5700 N Tryon St). The cheapest gas price in the Charlotte region is $1.88 for Regular at Rock Hill’s Circle K (618 Tinsley Way).

When and where do you usually buy your gas?

Here Are Charlotte’s Official and Partner Venues For The RNC Where 1,000+ Events Will Be Held

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The 2020 Republican National Convention (RNC) has just released their official list of convention venues where over 1,000 RNC-sponsored events will take place between August 24-27.

Organizers are expecting over 15,000 political delegates, lobbyists, business leaders, and media members to come to Charlotte that week, generating an anticipated $300 million in economic impact.

The 2020 RNC ‘Official Convention Venues’ Include:

  • Blackfinn Ameripub
  • Charlotte Marriott Center City
  • Charlotte Motor Speedway
  • Discovery Place Science
  • Fahrenheit Charlotte
  • Foundation for the Carolinas
  • Founders Hall
  • Howl at the Moon
  • Kimpton Tryon Park Hotel
  • Middle C Jazz
  • Mint Museum Uptown
  • Museum of the New South
  • NASCAR Hall of Fame
  • Nuvole Rooftop22
  • The Public House
  • Wild Wing Cafe-Epicentre
  • World of Beer Bar and Kitchen

Additionally the RNC has partnered with over 100 additional ‘Partner Venues’ around the greater Charlotte area for RNC-related events, including;

  • 131 MAIN Restaurant – Blakeney
  • 131 MAIN Restaurant – Cornelius
  • 131 MAIN Restaurant – South Park
  • 5Church Restaurant
  • 7th Street Public Market
  • 8.2.0
  • Alchemy at C3Lab
  • Alexander Homestead
  • All American Pub
  • Amelie’s French Bakery
  • Amos Southend
  • Aria Tuscan Grill
  • Basil
  • Bechtler Museum of Modern Art
  • Belk Theater
  • Bentley’s Restaurant
  • Bojangles’ Coliseum
  • Bonterra Dining & Wine Room
  • Booth Playhouse
  • Bossy Beulah’s
  • Bowlero Charlotte
  • Brazwells Premium Pub
  • Brazz Carvery and Brazilian Steakhouse
  • Brooklyn Collective
  • Buffalo Wild Wings
  • Bulla Gastrobar
  • Carolina Ale House – Uptown Charlotte
  • Carowinds
  • Chima Steakhouse
  • Cicchetti
  • Clutch Studios
  • Connolly’s on 5th
  • Cowbell Burger & Whiskey Bar
  • COWBOY Steak-Chicken-Ribs
  • D9 Brewing Uptown Charlotte
  • Dandelion Market
  • Daniel Stowe Botanical Garden
  • Dogwood Southern Table
  • Dressler’s Birkdale Village
  • Dressler’s Metropolitan
  • Duke Energy Theater
  • Epicentre
  • Essex Bar & Bistro
  • Estampa Gaucha Brazilian Steakhouse
  • Explict Bistro and Lounge
  • Extravaganza Depot
  • Fillmore Charlotte
  • Fin & Fino
  • Fitzgerald’s
  • Fleming’s Prime Steakhouse & Wine Bar
  • Frankie’s
  • Gastonia Conference Center
  • Gibson
  • GoodRoad CiderWorks
  • Halcyon, Flavors from the Earth
  • Harris Conference Center
  • Haymaker Restaurant
  • Heist Brewery
  • Heist Brewery and Barrel Arts
  • Hendrick Motorsports Team Center and Papa Joe Hendrick Meeting Room
  • Historic Rural Hill
  • Hoppin’
  • Hot Taco
  • Inishmore
  • Kinetic Heights
  • Knight Theater
  • La Belle Helene
  • La Revolucion
  • LaCa Projects
  • Lenny Boy Brewing Company
  • Mac’s Speed Shop South End
  • Magnolia Room
  • Magnolia Woods
  • McColl Center for Art + Innovation
  • McColl Family Theatre @ ImaginOn
  • McCormick & Schmick’s South Park
  • McCormick & Schmick’s Uptown
  • McGlohon Theater
  • Mert’s Heart And Soul
  • Mimosa Grill
  • Mortimer’s Cafe & Pub
  • Morton’s The Steakhouse
  • Murphy’s Kitchen and Tap
  • Noble Smoke
  • Norfolk Hall
  • Northside Station Topgolf Swing Suite
  • Oak Room
  • Ovens Auditorium
  • Papa Rossi’s
  • Piedmont Social House
  • Pinhouse
  • Pokeatery
  • Poplar Tapas
  • Prohibition
  • QC Social Lounge
  • Queen City Q
  • Resident Culture Brewing Company
  • Ri Ra
  • Rooftop 210
  • Rooster’s Wood-Fired Kitchen Uptown
  • Rooster’s Woodfired Kitchen SouthPark
  • Roots Cafe
  • Rosemont Bar
  • Roxbury Nightclub
  • Ruth’s Chris Steak House Uptown Charlotte
  • Sea Level NC
  • Serendipity Labs
  • Slate Charlotte
  • Smoothie King – EpiCentre
  • Sophia’s Lounge
  • Stage Door Theater
  • Stroke
  • Suite
  • Sullivan’s Steakhouse
  • Superica – Design Center
  • Taproom Social
  • Textile Technology Center at Gaston College
  • The Asbury
  • The Chamber by Wooden Robot Brewery
  • The Collector’s Room
  • The Comedy Zone
  • The Cotton Room
  • The Daily
  • The Daily Details – Beauty Bar
  • The Gin Mill
  • The Jesse Helms Center
  • The King’s Kitchen
  • The McNinch House Restaurant
  • The Mint Museum Randolph Road
  • The Morehead Inn
  • The Olde Mecklenburg Brewery
  • The Park Expo & Conference Center
  • The Porter’s House
  • The Studio
  • The Suffolk Punch
  • The Underground
  • The Unknown Brewing Company
  • The Venues at Dale Earnhardt Inc.
  • The Wooden Vine
  • The Workman’s Friend
  • TILT on Trade
  • Tin Roof – A Live Music Joint
  • Topgolf Charlotte
  • Trump National Golf Club, Charlotte
  • Tyber Creek Pub
  • Urban Bricks Pizza Bar
  • Vapiano Charlotte
  • Vault Charlotte
  • VBGB
  • Vida Mexican Kitchen y Cantina
  • Wake Forest University Charlotte Center
  • Wells Fargo Playhouse @ ImaginOn
  • Wet Willies
  • Whiskey River
  • Whiskey Warehouse
  • Whitehead Manor Conference Center
  • Whitewater Center
  • Wooden Robot Brewery
  • World Event Center

 

How Technology Has Changed Education Process in the 21st Century

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Take a look around you. You will see the influence of technology everywhere. From our homes to our schools and jobs, technology plays a role in one form or another. 

The most important impact that technology and advancement in technology have had is in education. New methods of learning like smart classrooms and innovative methods of learning are a few changes in the education process that technology has made in the 21st Century.

Are you thinking how has technology impacted education? Let’s see how technology has changed the education process in the 21st Century.

  • Accessibility

In the days of old, education and knowledge was not readily available. Take the example of writing a simple research paper. 20 years ago, you would have had to go to the library and search hundreds of books to get the data you needed. Today, you can use do my homework services and forget even about online research.

There are various positive effects of technology in the 21st Century. Technology and education are interconnected.  Now, thanks to technology and the internet, you can have all the information you need available with a single click.

  • Internet of Things

In the digital world of today, everything is interconnected. Smart schools and smart classrooms have changed the face of education. From automatic attendance systems to online sharing of lectures, assignments, and tasks, there are various smart tools present in the classrooms of today. Technology and education are interlinked.

Still, wondering how has technology impacted education and what is STEAM education? IoT has connected the teacher and students and decreased the communication barrier. Not only classrooms but also whole campuses are connected with IoT. Smart sensors in the parking space, facial recognition systems for entry on the campus, etc. are making many things easier for both the administration and the students.

  • Customized Learning

Every human behaves differently and responds to things in a manner unique to them. However, in a class of 200 students, teachers are unable to focus on the individual needs of the students and teach the class as one single entity. 

You can see the effects of technology in the 21 century everywhere. With the help of various interactive tools and auditory and visual tools, the students can learn the lessons. You can learn virtually with the help of online classes if you are not able to go to college physically because of any issue.

 

  • Learning Tools

 

Technology in the 21st Century has changed the face of education. Various learning tools are available to students today. Tools such as online encyclopedias, online writing services, etc. are making the lives of college students in the 21st Century pretty easy. 

From making presentations to checking grammatical errors in your assignments, you can use technology in several ways to help you get a qualitative education. Besides, there are various online essay writing services like https://gradesfixer.com/free-essay-examples/information-science-and-technology/ you can learn from efficiently, where you can check for samples and ideas in order to ease your workload. As they say, “two heads are better than one”. So don’t hesitate to get professional assistance.

 

  • Increased communication

 

Technology and education are two sides of the same coin. Technology has reduced the barriers when it comes to communication and collaboration. Previously, you could only collaborate with the fellows in your classroom or your college. Now, you can work with individuals on various projects from all over the globe. 

Conclusion

With each passes year, we see changes in technology. Technology and its tools have made it possible for us to learn in a better and effective way. If you have a yearning to learn, you can bend technology to your will and reap its benefits.

Even though technology has touched every aspect of our lives, we see its greatest impact in the world of education. From smart classrooms to digital libraries, it would not be wrong to say that technology has changed the face of education. We hope that we have answered your question about how has technology impacted education.

Happy Learning, People!

 

Division of Assets and Debts During Divorce

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As a newly-married couple, you and your better half probably never wondered about what you shared or how you would pay off your bills and loans after a breakup. When your marriage slips into crisis and you see no other way out than to end your relationships, you should prepare yourself for the rough days during which you will have to divide everything you two have once shared during your marital life.

You and your partner may own a large house, a few cars, insurance, jewelry, etc. These assets are known as marital ones. Similarly, you two may also have debts, such as auto and home loans, credit card bills, and so forth. These are marital loans that should be paid off by you and your ex-spouse. Dividing those assets and loans is an inherent part of every case, no matter whether it is an easy divorce online or a contested divorce that goes to court.

Ideally, two married people can find common ground to settle their issues. When they cannot reach an understanding for some reason, hiring an attorney is inevitable. Moreover, they may even want their case to go to trial where a judge will settle their matters for them. Usually, three key factors will shape the way in which you will divide your belongings.

Type of Divorce

Even though some couples don’t get any chance to choose the type for their case, there are some options for those who strive to resolve their problems amicably. For instance, when it is an uncontested divorce, both sides don’t have any claims against each other and thus can easily benefit from filing for divorce online. This is how they can avoid a trial. This way of ending marital relationships is much cheaper than having a contested divorce.

The latter is what comes to mind first when we think of a tough divorce. In this case, partners that want divorce apply for it themselves, and if their spouses don’t respond, their cases are qualified as uncontested ones. When there is much disagreement between partners, they struggle to work together and thus cannot settle their issues amicably. Hence, every party is represented by a lawyer, and the case is overseen by a judge until it is resolved.

Other types of divorce that involve mediators and arbitrators are not resolved in family court. That’s why they are perfect for those who cannot go without a third party being involved in their case but still want to save their nerves, time, and money. What will work great for you will depend on how complex your issues are and how well you and your “almost” ex can work together. 

Type of belongings and loans you are dealing with

Dividing your possessions and loans is always a stressful and emotionally draining process with no doubt. There are so many questions that can drive crazy even the most stress-resistant individuals: “Who will get the vehicle?”, “Who will keep a house?”, “Who will discharge debts?” and so forth. Normally, state law can help one answer these and many other questions. The outcome of your case will depend on the type of possessions you are concerned about:

  • Separate belongings and loans belong only to one partner such as something he or she got before getting married: education loans, medical bills, gifts, lottery prizes, inheritances, etc.
  • Community belongings and loans are everything both partners borrowed, earned, and bought during their family life: a marital home, loan capital, bonds, antiques, etc. Take note that the property that was purchased with both separate and community money is usually treated as community assets.

State of your current residence

In court, belongings and loans are divided into compliance with either community property or equitable distribution scheme. Here is how your belongings and loans will be divided depending on your state:

In some states like Texas, Wisconsin, Arizona, and others, everything is either community or separate. When it comes to community assets, they are divided fifty-fifty. Separate property, including debts, is kept by his or her owner.

Other states encourage divorcing people to divide the belongings and loans, which they have obtained and borrowed together, fairly. This doesn’t necessarily mean that partners get equal shares of assets and debts, though. 

Dividing assets and debts amicably

If you and your “almost” ex are willing to work together to prepare divorce documents on your own, this will require you two to divide your assets and debts without assistance. To get started, take the following steps:

List your assets: Come up with the list of what you both own and are responsible for. It doesn’t make any sense to include any items, which you and your partner consider as personal ones and which are not supposed to be divided.

Estimate the value of everything you have, including the total amount of your debts: Assume the value of your all belongings and estimate the total amount of your loans. If you don’t feel like doing this on your own, seek help from an agreed-upon third party.

Decide on logical owners and those who will pay off loans: Look through the list and decide on every item. There must be a good reason why you or your “almost” ex can keep something and why you or your partner should discharge a particular debt. Start with the most essential items and see how far it will go.

Get approval from a judge: If you two can divide everything amicably, a judge will approve whatever decision you have made. However, if one spouse, who doesn’t have an attorney, agrees to get much less than another partner, a judge may want to revise your papers. 

4 Benefits of Using a Payment Processing Platform for eCommerce

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By the year 2040,  95% of all purchases will be done through eCommerce. This multi-billion dollar venture is growing exponentially, and there are no signs of stopping. This growth, however, comes with its share of unsecured transactions and fraud. Since most buyers all over the world prefer to pay via credit cards, security and privacy are of utmost importance.

An eCommerce check-out platform provides a seamless approach to payment processing. If you currently have an online business or planning to start one, this platform can help you through the following ways:

  • Allows you to Focus on Your Core Strengths

Owning an eCommerce site entails you to balance several aspects of the business — there are marketing, inventory, and quality control, among others. A suitable check-out is also an essential factor that will make or break your business. A payment processing platform allows you to have all the tools you need to achieve a robust conversion rate. 

An expertly designed platform facilitates a quick payment process that provides a positive buying experience to your customers. It also offers easy to use functions and a user-friendly interface. These features may not be accessible for business owners to do on their own, so hiring a third party to do it for you is the best option.

By allowing the platform to customize the check-out functionality according to your company’s needs, you will be able to focus on your core strengths. You can use your creativity to design new products or come up with a different marketing strategy.

  • Allows for a Quick Launch

In the world of eCommerce, time is always of the essence. A hosted payment processing platform enables you to penetrate the market through alternative payment methods. Since all elements are already created according to your specifications, you waste no time in starting your venture. When it comes to shopify dropshipping, it is particularly important to choose the right payment processor, as delayed are rather frequent in this business.

The platform will provide design, security, currency support, payment gateway agreements, and options. These are the essential elements, but they can accommodate your other requests as needed.

These check-out functions will be integrated to provide a seamless and positive experience for your clients. A great buying experience will inevitably translate into repeat sales and excellent reviews.

  • Provides a Secure and Reliable Payment Process

In the US, there is a reported 36.7% of credit card fraud. Since most online transactions use credit cards, you need to assure your clients that this unfortunate incident will never happen to them. A payment processing platform protects your purchases from fraud and security threats. It also immediately provides solutions to common check-out issues such as rejection of legitimate credit cards or failure to display the shopping cart.

The platform ensures that the customer’s payment information will remain secure and that any sign of fraud is managed and acted upon. This level of security and reliability gives both the business owner and his/her clients’ peace of mind. 

  • Allows Easy Expansion and Growth

It is every business owner’s dream to grow their business and scale new heights. An excellent payment solution provider will be able to keep up with your evolving needs. If you plan to go international, they will be able to support additional currencies, payment methods, and languages.

As the amount of transactions grows, your platform will be able to accommodate your increasing volume.

eCommerce is the business model of the future. It is a highly competitive yet rewarding venture that revolutionizes how people provide for their needs. To keep up with this dynamic industry, you need a stable and reliable check-out partner that will achieve your financial goals with you.

Key Tips for Moving into a Bigger House (or Apartment)

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Have you recently upsized? Moving into a larger home can be an exciting transition. But you may have discovered you suddenly have a lot more space to fill. While it can be fun to daydream about how you’ll use all this new space, you also need to be realistic about how much money and time you have available. Here are some great tips to help you figure out how to deal with all that empty space.

Take your time

You survived living in a tiny space for all this time, so you might be thrilled to enjoy all the extra space you have. However, there’s time to finish everything and move in—you’ll be in your new home for many, many years to come. Rushing into things can only push you to make mistakes. Take your time to get the feel of your larger home and gather many ideas about how you want to use extra space. 

Contact pros

Moving into a smaller space is much easier than upsizing. The amount of stuff you’ll have to transport is staggering, so make sure to contact professionals who can make your move easy and painless. Guys and girls from Road Haugs Moving & Storage can help make your move less stressful, less time-consuming and less frustrating. Another reason why you need professionals is their storage services. In case your deal is not yet finalized or you need to postpone your move, they will keep your things in a temporary storage space until you’re ready to relocate fully. 

Tackle it room by room

All the space and comfort you can finally experience are truly amazing. However, it can be a little awkward at first, especially after you movers bring all your things, you unpack and see that your home is still half-empty and dissonant. Don’t worry, you’ll adjust to your space and fill it up gradually. In order to feel comfortable and not find yourself overwhelmed by all the work you have to do, it’s best to tackle room by room. Start by making your living room comfy and your bedroom cozy—these are the key to feeling truly at home. 

Concentrate on high-traffic areas first

Sure, you probably have a few ideas about that extra room. You might want to turn it into a home office, a playroom for kids or lounge for adults, but no matter what your idea is, you can’t do it overnight. It’s best to sort out your high-traffic areas first like your living room, bedroom, and kitchen in apartments near Indianapolis. You’ll have plenty of time to dedicate to the rooms that don’t get used as often. And if you take your sweet time, you’ll make better choices and use up your space efficiently. 

Spice things up

Getting a new place means you can turn a whole new leaf and try out many new things. You might love to watch TV in your armchair, but try to change things up a bit and put it in the bedroom. Switch things up all over, so you can get a completely new feel in the space even if you don’t invest too much money into new furniture. 

Have fun with the decoration

Moving into a new place means you get to have fun and really make your place beautiful. A big house or apartment can take a lot more decoration than your previous tiny space, so make sure to go crazy with interior design. If you love minimalism, you won’t have a lot of work to do, but if you’re a notorious maximalist, make sure to have fun. And don’t forget to include every member of the family into decorating—this will turn a simple house into a home for everyone. 

As long as you take your time and hire professional movers, you won’t even notice you relocated. You’ll spare yourself a lot of stress and tears and reap only the good parts of moving into a bigger property. 

4 New Coronavirus COVID-19 Cases Identified in SC – Bringing The Total To 8 Across The Carolinas

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Four new novel coronavirus COVID-19 cases have just been identified in South Carolina. These 4 new cases come after the 2 initial cases were announced on March 6th in Camden, SC (about 1 hour south of Charlotte).

Yesterday afternoon, the S.C. Department of Health and Environmental Control released the following update about the new cases;

  • Two of these four new cases are direct contacts (meaning close face-to-face contact) with the Camden elderly woman who was announced as a presumptive positive on March 6. One of these two individuals is a woman who has hospitalized for reasons unrelated to COVID-19 and is isolated at this time. The other individual, an elderly man, was temporarily admitted to a healthcare facility, was discharged, and is currently isolated at home.
  • The third new case is a man from Camden with no known connection, at this time, to the other presumptive positive cases from Camden. He was evaluated at a healthcare facility, was not hospitalized and is currently isolated at home.
  • The fourth new case is man from Spartanburg County with no known connection, at this time, to any of the other presumptive positive cases. He is not hospitalized and is currently isolated at home. He had recently traveled to Italy.

“We now have evidence of community spread that’s likely to be causing these initial cases in Camden in Kershaw County and the risk of spread to other communities is possible, as seen in other states across the country,” said Dr. Linda Bell, State Epidemiologist. “We are working with the CDC and state and local officials to limit community spread while continuing with our protocol for identifying travel-related cases in the state.”

At this point, there have been 2 confirmed cases of COVID-19 in the state of North Carolina.

According to the CDC, patients with confirmed CoVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

  • fever
  • cough
  • shortness of breath

CDC believes at this time that symptoms of CoVID-19 may appear in as few as 2 days or as long as 14 after exposure. This is based on what has been seen previously as the incubation period of MERS viruses.

Some of the best ways to protect against the coronavirus include;

If you have any questions about CoVID-19 you can call 866-462-3821 or submit questions online at ncpoisoncontrol.org.

Cam Newton Showing Renewed Strength In Recent Panthers Practice Session

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Cam Newton just posted some fresh pictures and video clips of this past weekend’s practice session, showing promising strength and mobility after years of injuries and surgeries.

Newton also shows off his signature smiles and laughs in the uploaded clips;

Newton is now presumed to be the starting QB for the Panthers as he enters his final contract year.

His performance over the first several games of this coming season will likely determine his future on the team.

What do you think about Cam Newton’s future with the Carolina Panthers?

BestCo Announces $47.5 Million Expansion in Mooresville Creating 141 Jobs

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Healthcare product manufacturer BestCo LLC has announced a $47.5 million expansion in Mooresville, which will create 141 jobs with an average salary of $48,308 (about $1,000 higher than Iredell County’s average).

Governor Cooper sent out the following statement about the announcement:

“Companies choose to invest in communities where they’ll be able to succeed, and BestCo decided to expand in Mooresville because it knows this community. Employers that know North Carolina know we have the talent, infrastructure and businesses climate they need to thrive.” 

BestCo was originally founded in 1976 as Beacon Sweets in Newark, New Jersey and moved to their current Mooresville location in 1988.

They started as a confectioner and is now a leading developer of consumer healthcare products, including over-the-counter drug products and dietary supplements. They offer product development and testing, manufacturing, packaging and marketing services to private label and contract manufacturing clients in the consumer healthcare and retail industries, including Fortune 100 companies.

A performance-based grant of $150,000 from the One North Carolina Fund will help facilitate BestCo LLC’s expansion of its existing facility in North Carolina.  The One N.C. Fund provides financial assistance to local governments to help attract economic investment and to create jobs.

The starting average salaries for the new jobs will vary by position but will average $48,308, which is currently higher than the Iredell County average individual income of $47,345.

IT Service Management can Dramatically Improve Security and Customer Experience

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According to Forbes, customer experience is crucial to a company’s brand, and ultimately, its success. ITSM, or what is also called IT Service Management, can play a crucial role in many aspects of the customer’s experience. ITSM involves the creation, delivery, maintenance, and support of everything in the IT lifecycle. ITSM includes a specific set of policies and practices that manages all the services that are ultimately delivered to customers. There are several important ways that ITSM can improve the customer experience.

Marius Nel who provides IT services in Atlanta and Founder of 360 Smart Networks shares his experience with ITSM and how his company works with local Atlanta corporations.

How Can ITSM Upgrade Cloud Experience?

With so much information now being stored in the cloud, it’s important to make sure both employees and customers enjoy a smooth experience. ITSM can improve performance issues that are related to poor server maintenance and unreliable network configuration. There are several ways the cloud can be improved to upgrade the customer’s experience.

  • Providing accessibility anywhere is a crucial part of improving the customer’s experience.
  • ITSM can help personalize each customer’s experience.
  • A Seamless and smooth upgrade should be implemented when the customer wants it.

How Can ITSM Increase Cloud Security?

With all its advantages, keeping information safe in the cloud is still a security concern. Maintaining and securing data is a top priority for nearly every type of organization. ITSM can provide the expertise that in-house staff may not have. They can offer constant monitoring and assistance regarding compliance issues. Critical IT operations such as Hybrid Office 365 Migration and Azure windows 10 VM migration needs 24*7 surveillance and core expertise by ITSM firms. Detailed scans that can access vulnerabilities deep in the system is another example of the type of security that is necessary to protect customers. ITSM can give business peace of mind regarding customer data.

How Can ITSM Improve Mobile Experience?

According to Hostingtribunal.com, over 90 percent of every internet user has mobile access. In 2017, 95 percent of users accessed their Facebook accounts on a mobile device. Traffic via tablet and mobile devices has overtaken desktop traffic. Data that is assessable and secure becomes even more important than ever when individuals are accessing the information on different types of personal devices. There are several ways ITSM can improve the mobile experience.

ITSM can help providers interact with customers at every point in the process. This includes effective marketing campaigns, and easier billing process, and faster customer support. Instead of focusing on device configuration that is a one-size-fits-all approach, ITSM can provide ways to personalize each customer’s experience and more effectively design data and content to work efficiently on different devices.

How Can ITSM Provide Better Customer Service?

Great service is one of the most important reasons customers keep coming back to the same business. ITSM can dramatically improve customer service in several specific ways. Better ways of implementing artificial intelligence are one-way ITSM can improve customer service. Chatbots can now be programmed to not only understand more words but to understand the intent and the context of words and phrases. According to Stephen Watts, ITSM can provide improved customer service in several specific ways.

  • Quickly Fix Issues – ITSM can quickly pinpoint and resolve problems so service isn’t disrupted and customers can more quickly regain access. ITSM can provide a service team with quicker and easier access to information at all points of the service process.
  • Resolve the Root Issue – Not only can ITSM fix issues, but can identify and solve the primary causes. This means a customer won’t have to repeatedly experience the same problems.
  • Ongoing Improvement – Making small, yet continual changes will mean the customer’s experience will be constantly improving. ITSM can continually improve the responsiveness of networks and overall performance.

Almost every type of business relies on providing the best customer service possible in order to succeed. ITSM plays a crucial role in bringing together all the necessary components that improve, monitor, and maintain the best customer experience possible.