CMS Unveils $1.97 Billion Budget With Raises, Facility Upgrades, and Staffing Changes

Charlotte-Mecklenburg Schools leaders unveiled a proposed $1.97 billion budget Tuesday for the 2026-27 school year, outlining a plan focused on student performance, staff pay, and rising costs across the district.

CMS said the budget would support about 139,600 students and continue its push to improve academics, especially in early literacy, middle school reading, Math 1, and post-graduation readiness.

About 78 percent of the budget would go toward salaries and benefits. The district is planning a 3 percent pay increase and is also asking for a 5 percent teacher pay supplement, though future raises could depend on state funding. CMS is also requesting nearly $700 million from Mecklenburg County.

To help balance the budget, district leaders identified about $6.6 million in trade-offs, including staffing adjustments. Officials said most affected employees have already been reassigned.

The proposal also includes nearly $33 million for roofing, HVAC, safety upgrades, and other facility work tied to more than 300 projects.

Major budget highlights include:

  • $1.97 billion proposed operating budget
  • Support for about 139,600 students
  • 3 percent pay increase for staff
  • Request for a 5 percent teacher supplement
  • Nearly $700 million requested from Mecklenburg County
  • About $6.6 million in budget trade-offs
  • Nearly $33 million for facility upgrades
  • More than 300 maintenance and safety projects

If approved, CMS’s total recommended budget, including capital and other funds, would exceed $2.1 billion.

The school board will hold a public hearing on April 14 and vote on the proposal on April 28.

Some Charlotte Douglas Flights Will Soon Feature Economy Seating That Converts Into a Bed

United Airlines is planning a new way to make long-haul economy flights easier, especially for families traveling with young children.

The airline announced its new United Relax Row, a three-seat economy section that converts into a couch-like sleeping space after takeoff. United says the new option is expected to launch in 2027, with a wider rollout planned across more than 200 Boeing 787 and 777 aircraft by 2030.

At first, the Relax Row looks like a normal row of three economy seats. However, each seat includes an adjustable leg rest that folds up to create a flatter space for stretching out, sleeping, or letting kids lie down during long flights.

“Customers traveling in United Economy on long-haul flights deserve an option for more space and comfort, and this is one way we can deliver that for them,” said Andrew Nocella, United’s Executive Vice President and Chief Commercial Officer in a press release. “United is the only North American airline offering a product like the United Relax Row and is one of the many reasons why we’re continuing to win brand loyal customers.”

Passengers who book the Relax Row will also get extra comfort items, including a custom mattress pad, a specially sized blanket, and two extra pillows. Families with children will also receive a stuffed animal and a Children’s Travel Kit.

United is marketing the new setup to families with small children, couples, and solo travelers willing to reserve all three seats. Each plane will offer up to 12 Relax Row sections, so availability will be limited. The airline has not released pricing yet.

United says it will be the first North American airline to offer this type of seating and has exclusive rights to the design.

The Relax Row is also part of a broader push to attract family travelers. United says it already offers several family-focused perks, including:

  • Free family seating: children under 12 can be seated next to an adult in their party at no extra charge
  • Kids’ meals onboard: parents can pre-order child-friendly meals like french toast, chicken fingers, and grilled cheese
  • Family-friendly inflight entertainment: curated options include titles like Bluey, Paw Patrol, Zootopia 2, and Paddington in Peru
  • Children’s Travel Kit: a Sesame Street-themed kit with activities, a slide puzzle, and a sensory calming strip

United is one of the major network carriers serving Charlotte Douglas, connecting local travelers to its hubs across the U.S.

For Charlotte-area families, the new seating option could eventually offer a much more comfortable way to handle long international flights without paying for premium cabins.

Charlotte’s Run Jen Run 5K and Festival Breaks Record with Over $241,000 Raised

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More than 1,300 participants took strides for local breast cancer patients at the 14th Annual Run Jen Run 5K and Festival. To date, the event has raised more than $241,000 – the highest total in the event’s 14-year history – to support The Go Jen Go Foundation and the local breast cancer community.

“Our hearts are full after such an incredible fourteenth year of Run Jen Run,” said Susan Evren, executive director of Go Jen Go. “Run Jen Run embodies Jen’s legacy of compassion in action, helping local breast cancer patients navigate the financial challenges of diagnosis, treatment and recovery. We are so grateful for our grantees, fighters, survivors and thrivers, sponsors, donors, participants, ambassadors, volunteers, and race committee.”

The event took place on Saturday, March 21 at Symphony Park in SouthPark, and featured a 5K, fun run, festival with music, and a family fun zone. There was also an expo area with community-driven sponsors and partners, Jen’s Garden of Hope with Signs of Hope on display, and Hope Village for breast cancer fighters, survivors and thrivers to celebrate and connect.

Other event highlights include:

  • 1,313 participants and 83 teams
  • 130 breast cancer survivors, thrivers and fighters
  • 40 Go Jen Go Grantees
  • 74 sponsors and partners
  • 86 volunteers
  • 13 states represented

Returning as title sponsor was Consolidated Planning, and presenting sponsors were Coastal Bridge Advisors, Novant Health, and Smiley’s 4 C’s Charitable Endowment. All proceeds from Run Jen Run support The Go Jen Go Foundation, which provides hope and critical support to families in the greater Charlotte area who are facing the financial burden of a breast cancer diagnosis.

Why Your GSA Contract Isn’t Delivering Results – and How to Fix It Quickly

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For many businesses, winning a GSA contract feels like a major breakthrough. Working with a GSA expert is often a key step towards building steady government revenue and long term growth. Once the contract is awarded, however, companies may face a different set of challenges.

Instead of a steady flow of orders, companies often face silence. Weeks or even months pass with little to no activity. No incoming requests, no meaningful traction, and no clear explanation of what went wrong.

The core issue is a misunderstanding of what a GSA contract actually provides. It gives you access to the federal marketplace, but it does not create demand, promote your offerings, or position your company in front of buyers automatically.

As a result, many contractors find themselves in the same situation. They have done the hard work to get awarded, yet struggle with low visibility, minimal orders, and stalled growth. This is where experienced teams like Price Reporter often step in to help identify gaps and improve performance.

The good news is that this situation is not unusual. It is a common stage that many businesses go through after contract award. More importantly, it is a fixable problem once you understand what is missing and how the GSA marketplace really works.

What a GSA Contract Actually Does (and Doesn’t Do)

A GSA Schedule (MAS) contract gives your business access to the federal marketplace and allows government buyers to purchase your products or services under pre negotiated terms. This is a powerful opportunity, but it is often misunderstood, especially by companies entering the space for the first time.

Many businesses assume that once they are awarded a contract, government demand will naturally follow. In reality, the contract itself does not create any activity. It simply gives you permission to compete within an established system where many other vendors are already active.

A GSA contract is not a sales engine. It is a platform that enables transactions, not one that drives them. It provides structure, credibility, and access, but it does not replace the need for strategy and ongoing effort.

It does not:

  • Promote your products automatically
  • Generate leads or bring buyers to your listings
  • Ensure your pricing is competitive
  • Position your company ahead of other vendors
  • Guarantee any level of sales or revenue

In addition, it does not help you differentiate your offerings or communicate your value to buyers. That responsibility remains entirely on your side. If your catalog is either unclear or your pricing is not aligned with the market, buyers will move on to other vendors without hesitation.

What it actually does is much simpler. It places your company in a system where federal buyers can search, compare, and purchase from approved vendors. It creates an opportunity, but not a result.

However, that opportunity only turns into revenue if your offerings are visible, clearly presented, and competitively structured. Buyers need to be able to find you, understand what you offer, and see why your solution is the right choice.

In other words, the contract gives you access, but success depends on how well you use it.

The Most Common Reasons Your GSA Contract Isn’t Performing

Many contractors assume that low sales are caused by external factors. In reality, the issue is often internal. Most underperforming GSA contracts share the same set of problems, and they are usually fixable with the right approach.

Below is a breakdown of the most common reasons and how they impact your results:

Issue What’s Happening Impact on Your Sales
Catalog is not optimized Listings are incomplete, outdated, or poorly structured Buyers cannot find your products or do not trust the information
Pricing is not competitive Prices are too high or not aligned with the market You lose to competitors during buyer comparison
Lack of visibility No active effort beyond listing on GSA Advantage Low traffic and minimal buyer engagement
Poor contract management Missed updates, outdated terms, compliance gaps Reduced competitiveness and potential risk issues
No automation or efficiency Manual processes for orders and updates Slower operations, higher error rates, missed opportunities

If your listings on GSA Advantage are incomplete, outdated, or poorly structured, buyers simply will not find you. Even if they do, unclear descriptions or missing details reduce trust and make it easier for them to choose another vendor.

Government buyers actively compare vendors. If your pricing is too high or not strategically aligned with the market, you will consistently lose opportunities even if your offering is strong.

Another common issue is low visibility. Many contractors rely only on being listed on GSA Advantage, without taking additional steps to improve discoverability or engage with buyers. This results in very limited traffic and minimal activity.

Contract management also plays a critical role. Missed updates, outdated terms, or compliance gaps can weaken your position over time and reduce your ability to compete effectively.

Finally, lack of automation slows everything down. Manual handling of orders, catalog updates, and reporting increases the risk of errors and limits your ability to scale within the federal marketplace.

How to Fix It Quickly: Practical Steps That Work

If your GSA contract is not delivering results, the solution is not to wait for activity to increase on its own. You need a structured approach focused on optimization, visibility, and efficiency.

Here are practical steps that can quickly improve your performance:

Step 1: Audit Your GSA Catalog

Start with a full review of your catalog. Check product descriptions, keywords, pricing, and overall structure. Make sure all information is accurate, up to date, and easy for buyers to understand. A well organized and optimized catalog improves both visibility and conversion.

Step 2: Reevaluate Your Pricing Strategy

Your pricing should reflect current market conditions and align with your Most Favored Customer logic. Review competitor pricing and adjust where necessary. Even small improvements in pricing strategy can significantly increase your chances of winning bids.

Step 3: Improve Your Visibility

Do not rely only on being listed. Take active steps to increase your presence in the marketplace:

  • Optimize your listings for search
  • Use GSA eBuy to find opportunities
  • Track demand trends and adjust your offering accordingly

Step 4: Strengthen Contract Management

Make sure your contract is actively maintained. Keep your catalog updated, process modifications on time, and ensure full compliance. Strong contract management helps you stay competitive and avoids unnecessary risks.

Step 5: Implement Automation Tools

Manual processes slow down your business and create room for mistakes. Automating order processing, catalog updates, and reporting improves accuracy, saves time, and allows your business to scale more efficiently.

These steps do not require a complete overhaul of your business. In most cases, targeted improvements in these areas can quickly turn an underperforming contract into a productive sales channel.

Why Many Companies Struggle to Fix These Issues on Their Own

Improving GSA performance is not just about making a few adjustments. It requires ongoing attention, specific expertise, and consistent effort. For many businesses, this becomes difficult to manage alongside daily operations, especially when federal contracting is not their core focus.

Many companies underestimate how much work is required after the contract is awarded. They expect the system to generate results on its own, but quickly realize that without active management, nothing changes. Over time, this leads to frustration and declining expectations from the program.

Common challenges include:

  • Limited understanding of how GSA systems actually work
  • Lack of internal resources to manage and optimize the contract
  • Missed opportunities to improve catalog structure, pricing, and visibility

In addition to these challenges, there is often a lack of clear strategy. Businesses may not track performance metrics, analyze buyer behavior, or adjust their approach based on market demand. Without this level of insight, it is difficult to identify what is holding the contract back.

GSA is not a set it and forget it process. It is an active sales channel that requires regular updates, ongoing analysis, and informed decision making. Even small delays in updates or missed improvements can gradually reduce your competitiveness.

Another common issue is time. Internal teams are usually focused on operations, sales, and customer service. GSA management becomes a secondary task, which means it does not receive the attention it needs to perform well.

As a result, many companies find themselves stuck in the same position. They have access to the federal marketplace, but they are not fully using its potential, and their contract remains underutilized despite the opportunities available.

How Expert Support Can Turn Your GSA Contract Into Revenue

Working with experienced GSA consultants can significantly change how your contract performs. Instead of trying to manage everything internally, businesses gain access to proven processes, tools, and expertise that directly impact results.

Many contractors spend months trying to figure out what is not working, often making small changes without seeing real improvement. Expert support removes this uncertainty by identifying the exact issues and applying solutions that are already tested in the federal marketplace.

With the right support, you can:

  • Optimize your catalog and pricing to improve competitiveness
  • Maintain compliance and keep your contract up to date
  • Automate routine operations and reduce manual workload
  • Increase visibility and attract more government buyers

In addition, experienced consultants can help you better understand buyer behavior, market demand, and how your competitors are positioned. This insight allows you to make smarter decisions and adjust your strategy more effectively.

Professional support helps eliminate guesswork. It allows you to focus on your core business while specialists handle the technical and strategic aspects of GSA. Instead of reacting to problems, you can take a more proactive and structured approach to growth.

Over time, this leads to more consistent performance, improved efficiency, and better use of your contract. What once felt like a static listing becomes an active and scalable sales channel.

This type of support helps contractors move from simply having a contract to actually generating consistent and predictable revenue from it.

Final Thought: A GSA Contract Is a Tool, Not a Strategy

Winning a GSA contract is only the first step. Real success comes from how well you manage, optimize, and actively develop your presence in the federal marketplace. If your contract is not delivering results today, it does not mean it failed. It simply means it has not been fully leveraged yet, and there is still untapped potential.

Companies like Price Reporter, founded in 2006, have helped over 1,000 contractors turn underperforming contracts into consistent revenue streams. With deep experience in contract management, compliance, automation, and market intelligence, their team supports businesses in navigating the complexities of the GSA marketplace and building long term growth.

Home Strength Training with Resistance Bands: Complete Manual

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Expensive gym memberships and bulky equipment keeping you from your fitness goals? Resistance band strength training offers a powerful alternative that fits your budget and your space. These portable, inexpensive tools have become workout essentials for a reason. Studies show that elastic band resistance training improves balance and flexibility and can fatigue muscles more efficiently than other types of strength training. In addition, resistance bands deliver gradual resistance that helps you develop control through the full range of movement while protecting your joints.

Resistance Bands: Types and Benefits

Resistance band strength training starts with selecting the right band for your goals. Loop resistance bands, often called power bands or superbands, measure 41 inches in length and come in widths ranging from 0.5 to 2.5 inches. Elastic stretch bands are widely used in exercise and fitness accessories for versatile training. Tribe Lifting fitness exercise bands are perfect for full body workouts at home and outdoors. The width determines resistance levels, spanning from 5 to 170 pounds. These continuous loops work for assisted pull-ups, bodyweight resistance exercises, full-body strength movements, and rehabilitation work. You can anchor them to fixed objects for pulling and pushing movements, making them suitable for both athletic training and bodybuilding approaches.

Tube bands with handles feature tubular elastic segments with carabiners or handles at each end. You anchor these bands to stationary objects like doors or poles, then pull on the handles to create resistance. They excel at mimicking gym machine exercises such as chest presses, rows, shoulder presses, and lateral movements including reverse flys and face pulls. Sets typically offer 10 to 50 pounds of resistance based on tube thickness.

Mini-bands and fabric hip circles provide targeted lower-body work. These shorter, wider bands activate hip and glute muscles during warm-ups or strength sessions. Physical therapists frequently recommend mini-bands for hip and shoulder rehabilitation exercises due to their gentle, controlled resistance. Fabric versions prevent rolling and pinching against skin.

Therapy bands stretch up to 7 feet and offer 3 to 10 pounds of resistance. These thin, non-looped bands help people regain strength after injuries or those requiring very low-impact routines. Figure 8 bands, shaped like their name suggests, feature soft handles and provide 8 to 20 pounds of resistance for upper and lower body work.

Advantages Over Traditional Weights

Cost makes resistance band workouts accessible. Sets run under $20, with quality options available around $25. Correspondingly, you avoid the financial burden that causes approximately 50% of people to abandon conventional weight training within the first year.

Portability transforms your training flexibility. Bands fold into carry bags, tuck into drawers, or fit in car trunks for spontaneous outdoor sessions. You can travel with them anywhere, unlike bulky dumbbells and weight machines.

Joint protection matters for long-term training sustainability. Due to their elastic nature providing smooth, constant tension, bands reduce stress on joints compared to free weights that add pressure during movements. This joint-friendly characteristic benefits people with lower back issues who cannot safely load their lumbar spine, along with those rehabilitating injuries.

Research confirms effectiveness. A 2019 study demonstrates that training with resistance bands provides similar strength gains to conventional gym equipment. Meta-analysis reveals no superiority between elastic resistance training and conventional resistance training for upper or lower limb strength development. The variable resistance from bands increases as you stretch them, challenging muscles throughout the entire range of motion and creating continuous tension that weights cannot match.

Setting Up Your Home Training Space

Select a dedicated area in your home where you can move freely during resistance band workouts. A corner of your living room, spare bedroom, garage, or balcony works well. The space needs enough clearance for you to perform exercises safely without colliding with furniture or walls. Clear any obstacles and distractions to maintain focus during training sessions. Incorporating balance training on a slackline has been shown to improve postural control and stability, which can further enhance your resistance band workouts.

Anchoring your bands securely is essential for effective and safe workouts. Door anchors are the simplest solution – loop over a sturdy door, close it fully, and pull away from the opening. Wall-mounted anchors offer a permanent option; install into wall studs for exercises at different heights.

Heavy furniture can serve as alternative anchor points – wrap bands around stable chair or table legs for seated rows and chest presses. Structural poles or beams in basements and garages provide solid anchoring for lat pulldowns and tricep extensions. Your body can also act as an anchor – step on the band during bicep curls or shoulder presses to keep it secure.

Outdoor options include trees, sturdy fences, or playground equipment. Check surfaces for rough edges, then test each anchor with gentle tension before using full resistance. Inspect bands regularly for wear and replace damaged ones immediately. Store them on hooks, in bins, or on pegboards to prevent tangling and keep your training space organized for consistent workouts.

Essential Resistance Band Exercises for Every Muscle Group

Building a complete physique requires targeting each major muscle group with precision. Resistance band strength training delivers that capability through exercises adapted from traditional weight room movements.

Upper Body: Chest, Back, and Shoulders

Anchor your band at chest height behind you for chest presses. Hold both ends with hands at shoulder level, palms forward. Step forward to create tension, then press arms straight ahead. Control the return to starting position. For horizontal rows, secure the band at stomach height in front of you. Grab both ends, step back, then pull toward your midsection while squeezing shoulder blades together. Overhead presses work shoulders by standing on the band, holding handles at shoulder height with elbows out, then pressing straight overhead against resistance.

Arms: Biceps and Triceps Exercises

Step on the band’s center for bicep curls, holding ends with palms forward. Keep elbows pinned to your sides as you curl hands toward shoulders. Lower over 2-3 seconds for maximum tension. For triceps, anchor the band overhead and perform pushdowns by extending your elbows downward while keeping upper arms stationary. Kickbacks target triceps by stepping on the band in a staggered stance, hinging forward, then extending your arm straight back.

Lower Body: Squats, Lunges, and Glute Work

Place a mini-band above your knees for banded squats. Push knees outward as you lower until thighs reach parallel. Drive through heels to stand. Reverse lunges with the band anchored at hip height behind you emphasize glutes and hamstrings. Step the opposite leg back into a lunge position. Glute bridges with the band around thighs activate hip abductors as you lift hips and press knees outward.

Core Strengthening Movements

The Pallof press fights rotation. Anchor the band at chest height, stand perpendicular to it, then press arms forward while resisting torso twist. Dead bugs with the band looped around one foot and held in the opposite hand challenge stability as you extend the banded leg.

Full-Body Combination Exercises

Squat press-outs combine lower and upper body work. Hold the band at chest height with tension, squat down while extending arms forward, then stand while pulling the band back to your chest.

Building Your Complete Resistance Band Workout Routine

Organizing your exercises into structured resistance band workouts requires strategic planning across several variables. Training frequency determines your split. Specifically, if you strength train 1-3 times per week, full body workouts ensure each muscle group receives adequate volume. Training 4+ times weekly benefits from an upper/lower split that prevents muscle overlap and ensures proper recovery.

Exercise selection should prioritize movement patterns as your foundation, with muscle isolations added based on preference. Perform 3-5 working sets per exercise for adequate muscle stimulus. Since resistance bands cannot provide steady resistance through a full range of motion like traditional weights, higher repetitions work best. Aim for 10-20+ reps depending on your bands and target muscle.

Rest periods should stay short, between 30 and 90 seconds, since muscles don’t experience high mechanical loads during resistance band strength training. For intensity, use RPE (rate of perceived exertion) rather than fixed rep prescriptions. An 8 RPE means stopping with roughly 2 reps remaining.

Progressive overload drives results. You can increase reps, decrease rest, add a set, or use thicker bands. Pick one or two methods and apply them consistently. Stick to your program for 3-4 weeks while progressively overloading before switching exercises. This consistency allows your body to adapt and build strength systematically through your stretch band workouts.

Conclusion

You now have everything needed to build strength without expensive gym memberships or bulky equipment. Resistance band strength training delivers real results when you choose the right bands, set up your space properly, and follow structured programming. Start with full-body routines three times weekly, focus on proper form, and apply progressive overload consistently. Your home workout space is ready. Grab your bands and start training today. The results will follow.

Thousands of North Carolina Troops Directed To Deploy to the Middle East

Thousands of North Carolina soldiers with the 82nd Airborne Division have now been directed to prepare for deployment to the Middle East, according to ABC News. The reported move comes as the conflict with Iran continues to affect U.S. military operations in the region.

The deployment would include ground forces and a headquarters element. Final orders are being developed on Tuesday, and troops are expected to leave soon once those orders are issued.

The 82nd Airborne Division is based at Fort Bragg and works closely with nearby Pope Army Airfield, where aircraft would likely stage before departure.

A brigade of about 3,000 soldiers from the 82nd is constantly on standby as the Immediate Response Force. That unit is designed to deploy anywhere in the world within 18 hours.

The division specializes in quickly seizing contested terrain. It is also a light infantry force, meaning it does not deploy with tanks or other heavy armored vehicles.

A headquarters element would help manage logistics, planning, and command support for the mission.

There has been no official public confirmation yet from the Pentagon or Fort Bragg. Even so, the report suggests one of America’s best-known rapid-response divisions may soon head from North Carolina into a growing conflict zone.

South Carolina Issues Statewide Red Flag Fire Alert as Wildfire Risk Grows

The South Carolina Forestry Commission has issued a statewide Red Flag Fire Alert, warning residents that current conditions have created an elevated risk for wildfires across the state.

The alert took effect immediately and will remain in place until further notice. State fire officials said the warning comes as drought conditions worsen, rainfall remains scarce, and forecasts call for stronger winds, lower humidity, and no meaningful precipitation anytime soon.

While the alert does not ban outdoor burning statewide, it is meant to strongly discourage it. Forestry officials are urging people to voluntarily postpone any outdoor burning until the alert is lifted.

They warned that current weather conditions make it much easier for fires to escape and spread quickly. Anyone who still chooses to burn outdoors is being told to use extreme caution and follow all state and local rules.

The danger is even greater in parts of western South Carolina. Officials said forests there still contain heavy fuel loads left behind by Hurricane Helene, including downed and drying trees that can act like kindling.

Those storm-damaged areas also create another problem. The debris can slow firefighter access and make emergency response harder once a fire starts.

The Forestry Commission also noted that although the Red Flag alert itself does not prohibit burning, it can trigger local ordinances that do restrict outdoor fires. Because of that, residents are being advised to check with their local fire departments before burning anything outside.

Fire managers will continue monitoring conditions statewide until the threat eases.

For South Carolina residents, the message is clear: even a small outdoor fire could become dangerous fast under current conditions.

Charlotte Council Approves $25 Million Plan to Upgrade 70-Year-Old Bojangles Coliseum

Charlotte City Council unanimously approved a $25 million plan Monday night to upgrade Bojangles Coliseum and Ovens Auditorium, known together as the BOplex, as officials move to address major infrastructure problems at the nearly 70-year-old venue.

The vote comes just weeks after a roof leak canceled games, though a new roof is not included in this funding plan. Instead, the city and Charlotte Regional Visitors Authority are focusing on aging mechanical, electrical, and plumbing systems that officials say now pose growing reliability risks.

The BOplex remains a major economic driver for Charlotte, generating $60.8 million in economic impact last fiscal year, a 73% increase. The venue is also home to the Charlotte Checkers and will soon welcome the new Charlotte Crown women’s basketball team, adding even more pressure to keep the complex operating smoothly.

Approved upgrades include:

  • $23 million for HVAC upgrades
    • Replace 2 chillers serving Ovens Auditorium
    • Replace 6 air handler units at Bojangles Coliseum
    • Replace 1 boiler supporting both venues
    • Upgrade supporting infrastructure
  • $2 million for a full MEP and structural assessment
    • Review mechanical, electrical, plumbing, and structural systems
    • Help build a 10-year capital plan
    • Study expected to take about 1 year

Officials said some of the equipment dates back decades, including Coliseum air handlers from the 1970s and Ovens air handlers and other systems from the 1950s.

For Charlotte, the vote marks a major step toward keeping one of the city’s busiest entertainment venues operating, even as bigger long-term issues, including the roof, still remain.

Black Hawk Called In To Rescue Man At Popular NC Hiking Spot

A North Carolina hiker was airlifted after falling from a ladder near MacRae Peak on Grandfather Mountain over the weekend, triggering a large rescue operation in one of the state’s most dangerous hiking areas.

The fall happened just before 1 p.m. on March 22. Officials said the hiker fell from the last ladder on the climb to MacRae Peak along the Grandfather Trail.

Rescuers from the Linville-Central Rescue Squad responded, along with firefighters, state park staff, EMS, emergency management teams, and mountain rescue crews. Because of the steep terrain, officials also called in the North Carolina Helicopter Aquatic Rescue Team.

That team used a Black Hawk helicopter for a hoist rescue. The hiker was flown to a landing zone and then transferred to a medical helicopter.

Officials have not yet said how serious the injuries were.

MacRae Peak is along the Grandfather Trail in the Linville area of Avery County, about a mile from the Watauga County line. The hike is widely considered one of the most strenuous and dangerous in the Southeast.

Officials said the rescue showed how important planning and teamwork are in rural mountain emergencies, where multiple agencies often respond to reach patients quickly.

Agencies involved included Linville-Central Rescue Squad, Linville Volunteer Fire Department, Grandfather Mountain State Park, Avery County Emergency Management, North Carolina Emergency Management, Avery County EMS, Grandfather Mountain Stewardship Foundation, NC Mountain Rescue Team 1, the NC Helicopter Aquatic Rescue Team, and Highlands Emergency Air Rescue and Transport from Tennessee.

Why IT Service Management is Vital for Faster Incident Resolution

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Let’s be honest here – when IT systems go down, everything feels like it grinds to a halt. Whether it’s a slow network, a broken application, or a full outage, even the smallest of issues quickly turn into big problems.

That’s why resolving incidents quickly isn’t just important – it’s essential.

This is where IT Service Management (ITSM) proves it has true value. It gives IT team members a smart, more organized way to handle issues, so they get things back on track without unnecessary delays.

Keep reading to learn more.

Automation of Repetitive Tasks

A lot of IT work involves repetitive tasks that, while necessary, slow things down if done manually. Think about it. Logging tickets. Assigning these tickets to the right team. Prioritizing issues. These steps eat up valuable time. ITSM tools take care of this through automation.

Instead of waiting for someone to report a problem, for example, reporting systems automatically detect issues and create tickets instantly. Tickets will then be categorized and assigned based on pre-set rules – and this means the right people are alerted right away.

This not only speeds things up, but it also reduces the chances of human error. And all businesses know that human error can be costly. So, in simple terms, automation helps IT teams spend less time on admin and more time actually fixing problems.

Structured Workflows and Standardized Processes

When there’s no clear processes in place, incident management quickly becomes messy. People might duplicate work. They might miss important steps. Or maybe they struggle to figure out what to do next. Whatever it is, ITSM solves this by introducing structured workflows and standardized processes.

Every incident follows a defined path with a clear system in place. From the moment it’s identified to when it’s resolved – it is the same process. Everyone knows their role, what needs to happen next, and how to escalate if needed.

Such clarity makes a huge difference. It removes guesswork. It improves teamwork. It ultimately helps resolve problems faster. Plus, consistency means that no matter who handles the incident, the approach remains reliable.

Knowledge Management and Reusable Solutions

Solving the same problem over and over again wastes time. Not having to do so is better. That’s where knowledge management comes in. ITSM encourages teams to document solutions and store them in a central knowledge base.

So, when a familiar issue pops up, there’s no need to start from scratch. IT staff quickly look up the solution in the knowledge base and apply it. That cuts resolution time down significantly. It also helps newer team members get up to speed faster – as they will be able to rely on documented guidance.

Even better, some organizations extend this to users through self-service portals. This allows them to fix simple issues on their own without contacting support. 

To conclude, ITSM isn’t just about processes and tools – it’s also about working smarts. As outlined above, IT teams are able to respond to incidents more quickly and effectively by using this approach.

Such efficiency makes all the difference, especially in a world where downtime is costly.