Macy’s Building First Ever $584 Million ‘Automated Fulfillment Center’ in Rowan County


Retail giant Macy’s has announced plans to build a new $584 million fulfillment center in China Grove, NC (about 20 miles north of Charlotte), creating 2,800 new jobs for the region – the largest economic development announcement in the history of Rowan County.

The complex will be the company’s first ever ‘automated direct-to-consumer’ fulfilment operation. In a press release, the company noted that, once operational, the new center “will account for nearly 30% of Macy’s, Inc.’s digital supply chain capacity”.

“This state-of-the-art facility is a significant milestone for Macy’s, Inc. as we invest in strengthening our omnichannel ecosystem. It will support growth of our business as a leading omnichannel retailer,” said Dennis Mullahy, Macy’s, Inc. chief supply chain officer. “We are delighted to become a member of the China Grove community and look forward to partnering with local and state officials to bring jobs and drive opportunity for local residents.”

A press release from the Governor’s office noted that the new facility will be paid for partially through a Job Development Investment Grant (JDIG) approved by the state’s Economic Investment Committee. The committee considered the $564 million of the company’s investment as well as the new tax revenues generated by 230 JDIG-qualified jobs, then authorized potential reimbursement to the company of up to $2,313,000 spread over 12 years.